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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Bob Cauthers

Bob Cauthers

October 17, 2025

5  out of  5
rating by Bob Cauthers
"We recently moved and needed help switching over our Homeowners to the new location. Neena with State Farm made things so seamless. From the quoting to the new monthly payments with both of our cars included in that new payment. Because their bundling discounts offer great savings. She was so informative and easy to talk to, like a friend or family. I would always recommend State Farm to my friends or anyone in need. Thanks Neena!"
We responded:
"Thank you, Bob! I'm happy to hear that Neena made your transition smooth and informative. It's wonderful to know you felt comfortable and valued. We appreciate your recommendation and are here for any future needs. Let us know if there's anything else we can do for you!"
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Terry and Sharron McKinney

October 16, 2025

5  out of  5
rating by Terry and Sharron McKinney
"I was very impressed and blessed to have Agents Anna and Unique assist me regarding my coverage dates. They were so friendly and demonstrated a genuine spirit to help me. All was resolved in minutes. Thank you both ladies!!"
We responded:
"Thank you, Terry and Sharron, for sharing your experience! I'm happy to hear that Anna and Unique were able to assist you so effectively and with such a friendly attitude. It's wonderful to know everything was resolved quickly. If you need anything else, feel free to reach out!"
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Jose

October 15, 2025

5  out of  5
rating by Jose
"Man, I had a great conversation with Anna about my policy and upgrading it Which she helped me She spoke very professional and had a great sense of humor. You guys got a good one on your team thank you and God bless."
We responded:
"Thank you, Jose! I'm happy to hear that Anna was able to assist you with your policy upgrade while keeping things professional and enjoyable. We’re grateful to have her on our team. If you have any more questions or need further assistance, feel free to reach out anytime. God bless!"
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Manohar Kondabattula

October 14, 2025

5  out of  5
rating by Manohar Kondabattula
"excelent serrvice"
We responded:
"Thank you, Manohar! I'm happy to know you received excellent service. If there's anything else you need, feel free to reach out. We’re here to help!"
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Tottsie Agape

October 10, 2025

5  out of  5
rating by Tottsie Agape
"Today I had the pleasure to speak w/Anna at The Gail Williams State Farm office. I was overly pleased with her professionalism, knowledge & EXCELLENT INTERPERSONAL COMMUNICATION SKILLS. I have never been so pleased and surprised From my dealings here. It was just the way she handled herself and dealt with me on the phone. I am a very direct person. Kudos to her, I’m impressed. She’s a great asset to this business."
We responded:
"Thank you, Tottsie, for your wonderful feedback! I'm delighted to hear about your positive experience with Anna. Her professionalism and communication skills are truly valued here, and it's great to know they made such an impression on you. We appreciate your kind words and look forward to assisting you with any future needs. Let us know if there's anything else we can do for you!"
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Stacie Burrs

October 7, 2025

5  out of  5
rating by Stacie Burrs
"Great Customer service !!!"
We responded:
"Thank you, Stacie! I'm happy you appreciated our customer service. We’re always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Randy Roberts

September 24, 2025

5  out of  5
rating by Randy Roberts
"Got additional car Neena at Gail’s office helped me quickly"
We responded:
"Thank you, Randy! I'm glad to hear Neena was able to assist you promptly with your additional car. We appreciate your trust in our office. Let us know if there's anything else we can do for you!"
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Shelby Mustang

August 21, 2025

1  out of  5
rating by Shelby Mustang
"Called State Farm today about our truck insurance going up. Place doesn't have a clue what they're doing. Found another State Farm Place in Deland which helped us significantly with our problem. Gail Williams State Farm should be out of business the way they treat their staff. Staff member informed me the owner Gail is leaving employees in the office by themselves that don't even have the proper license to do business. Found out that is against State Farms policy."
We responded:
"Thank you for sharing this feedback. We’re sorry to hear about your experience and take your concerns seriously. Licensing, staffing, and timely help are important to us, and we’d like to learn more so we can review what happened and address it internally. Please contact our office directly so we can look into your situation in detail and discuss your truck policy options."
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jay James

May 30, 2025

5  out of  5
rating by jay James
"Not only was i able to get quick quote….. i was able to get a quote that put a smile on my face! Thanks lori n. for all of your hard work!!!"
We responded:
"Thank you, Jay! I'm happy to hear that Lori was able to provide you with a quick and satisfying quote. We appreciate your feedback and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Zehra Akbari

May 23, 2025

5  out of  5
rating by Zehra Akbari
"Thank you Lori 😊"
We responded:
"I'm happy to see your appreciation for Lori, Zehra! We're grateful for your feedback and are here to assist with any insurance needs you may have. Feel free to reach out anytime!"
Profile photo of Lilliette Vargas

Lilliette Vargas

May 23, 2025

5  out of  5
rating by Lilliette Vargas
"I've had an amazing customer service experience with State Farm! Lori was friendly, professional and quick to respond to all my questions. She made the process of setting up my policy quick and easy. For the first time, I feel confident knowing that I am covered by an agent that truly cares. I highly recommend this office for all your insurance needs!"
We responded:
"Thank you, Lilliette, for sharing your experience! I'm glad to know that Lori provided you with friendly and professional service. It's wonderful to hear that setting up your policy was quick and easy. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of Isiah Barker

Isiah Barker

May 16, 2025

5  out of  5
rating by Isiah Barker
"How car insurance is supposed to be, Fast and reliable."
We responded:
"Thank you, Isiah, for your feedback! I'm glad to know that you found our insurance service fast and reliable. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
Profile photo of Jay Alex

Jay Alex

May 15, 2025

5  out of  5
rating by Jay Alex
"My mom has had them for years and I love it. They are so welcoming and made me laugh. What great people to be around. Thank you Gail Williams State Farm."
We responded:
"Thank you, Jay, for sharing your experience! I'm glad to hear that you and your mom have felt welcomed and enjoyed your interactions with our team. We appreciate your kind words and are here for any of your insurance needs. Feel free to reach out anytime!"
Profile photo of Wanda Chandler

Wanda Chandler

May 6, 2025

5  out of  5
rating by Wanda Chandler
"I want to say that Gail Williams State Farm agency and the ladies Jamie and Lori were so helpful with my total loss claim after my horrible accident. I was so overwhelmed and they helped me to resolve everything at their office by the deadline. I could not have done it without their professionalism."
We responded:
"Thank you, Wanda, for sharing your experience! I'm so happy to hear that Jamie and Lori were able to assist you with your total loss claim during such a challenging time. If you need anything else, let us know!"
Profile photo of Ovie Kahl

Ovie Kahl

May 6, 2025

5  out of  5
rating by Ovie Kahl
"Thank you Lori! Simply the best"
We responded:
"Thank you, Ovie! I'm happy to know that Lori provided such excellent service!"
Profile photo of Brian “B” L

Brian “B” L

May 6, 2025

5  out of  5
rating by Brian “B” L
"Highly recommend Neena! Knowledgable and very friendly. I came from a different state farm agent to here, The difference is day and night! Talk to Neena she will help you out!"
We responded:
"Thank you, Brian, for sharing your experience! I'm happy to hear that Neena made such a positive impact with her knowledge and friendliness!"
Profile photo of Laurancook

Laurancook

May 5, 2025

5  out of  5
rating by Laurancook
"Thank you, Lori and Gail Williams State Farm for the wonderful help today with our insurance! We appreciate your patience, help and feedback! Everyone was kind and jumped right in to answer questions! Highly recommend, thank you!!!"
We responded:
"Thank you, Laurancook, for your kind words! I'm glad Lori and the team could assist you with your insurance needs. It's wonderful to know that our efforts to provide prompt and helpful service made a difference. Should you have any more questions, feel free to reach out anytime. We truly appreciate your recommendation!"
Profile photo of abby douglas

abby douglas

May 3, 2025

5  out of  5
rating by abby douglas
"Thank you Lori!!!! You were spectacular! 10/10 recommend this office ask for Lori, Jamie, or Neena!"
We responded:
"Thank you, Abby! I'm so happy to hear that Lori, Jamie, and Neena made such a positive impact. Your recommendation means a lot to us. If you ever need assistance in the future, don't hesitate to reach out!"
Profile photo of TreShon McClain

TreShon McClain

May 3, 2025

5  out of  5
rating by TreShon McClain
"Had the best experience with Lori at State Farm she was absolutely amazing!"
We responded:
"Thank you, TreShon, for sharing your experience! I'm glad to hear that Lori provided such amazing service. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
Profile photo of Genesis Nieves

Genesis Nieves

May 1, 2025

5  out of  5
rating by Genesis Nieves
"I had the best experience with Lori. I really do appreciate somebody who takes their time to listen and is very patient while working with customers. I would 10/10 recommend her."
We responded:
"Thank you, Genesis, for sharing your experience! I'm glad to hear that Lori took the time to listen and work patiently with you. Your recommendation means a lot to us. If you have any more questions or need assistance in the future, feel free to reach out!"
Profile photo of Alicia Lugo

Alicia Lugo

April 30, 2025

5  out of  5
rating by Alicia Lugo
"Gracias a Lori por todo y a la oficina! Gail Williams es 10/10"
We responded:
"¡Muchas gracias, Alicia! Estamos muy contentos de saber que Lori y nuestra oficina han cumplido con tus expectativas. Apreciamos mucho tu valoración de 10/10. Si necesitas algo más en el futuro, no dudes en contactarnos. ¡Estamos aquí para ayudarte!"
Profile photo of Monica Hedman

Monica Hedman

April 30, 2025

5  out of  5
rating by Monica Hedman
"Working with Lori was a seamless and reassuring experience. She consistently went above and beyond to ensure all of my questions were answered and that I felt confident in my coverage choices. Her professionalism, prompt communication, and genuine dedication to her clients set her apart. I’m very grateful for her support and would gladly recommend her services to others."
We responded:
"Thank you, Monica, for sharing your experience! I'm happy to hear that Lori helped make your journey easy and comforting! We appreciate your feedback."
Profile photo of Crystal Andino

Crystal Andino

April 30, 2025

5  out of  5
rating by Crystal Andino
"Lori is amazing! She made the entire process smooth and stress-free. She’s knowledgeable, professional, and genuinely cares about helping her clients. I highly recommend reaching out to her if you’re looking for top-notch service and support!"
We responded:
"Thank you, Crystal, for your wonderful feedback! I'm delighted to hear that Lori made your experience smooth and stress-free!"
Profile photo of Gina Williams

Gina Williams

April 30, 2025

5  out of  5
rating by Gina Williams
"Lori provided exceptional service and demonstrated a high level of professionalism throughout our interaction. She was thorough, attentive, and took the time to clearly explain all available options. Her expertise and commitment to client satisfaction are truly commendable. I highly recommend Lori to anyone seeking reliable and knowledgeable insurance support."
We responded:
"Thank you, Gina, for your wonderful feedback! I'm delighted to hear that Lori provided you with exceptional service and professionalism! We appreciate your recommendation!"
Profile photo of Bibi A

Bibi A

April 30, 2025

5  out of  5
rating by Bibi A
"Lori was absolutely amazing! She made the whole process of setting up my policies super easy and stress-free. She took the time to walk me through everything, answered all my questions without rushing, and really made sure I understood what I was getting. You can tell she genuinely cares about helping people, and it shows in how she handles everything. I’m so glad I had her help—she made a big difference!"
We responded:
"Thank you, Bibi, for sharing your experience! I'm happy to hear that Lori made the process easy and stress-free for you. Her dedication to ensuring you understood everything and her genuine care for helping people truly stand out. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"